RETURN & EXCHANGE

Effective Date: July 1, 2026

1. Return Period

Items may be returned or exchanged within 14 days of delivery.

2. Return Eligibility

To be eligible for a return or exchange, items must meet all the following conditions:

Unworn, unwashed, and unaltered

All original tags and labels attached

In new and unused condition

SALE items are not eligible for return or exchange

3. Refunds

Refunds will be issued to the original payment method once returned items are received and inspected.

Shipping charges are non-refundable unless the return is due to our error.

4. Exchanges

Exchanges are available for size only, within the same style and wash, subject to availability.

If the requested item is unavailable, a refund will be issued.

For different styles or washes, the original item must be returned and a new order must be placed.

5. Return Process

All return requests must be initiated through customer service at shop@risenjeans.com.

Returned packages must include order information for processing.

6. Inspection & Approval

All returned items are subject to inspection upon receipt. Returns that do not meet policy requirements may be denied.

7. Purchase Source

We only accept returns for items purchased directly from our official website. Items purchased from other retailers must be returned to the original place of purchase.